About this site

Who publishes these pages, what we are, and what we are not.

Who we are

Loss Adjuster Leak Detection is published by ADI Leak Detection, the trading name of ADI Leak Solutions Ltd, registered in England with company number 15870765. ADI has been detecting leaks since 2011, when it was founded in High Wycombe. It now has 25 leak investigation engineers working across England, Scotland and Wales, and completes around 5,000 jobs a year.

We see the same questions on almost every water damage job: what does the loss adjuster actually do, who pays for finding the leak, what should I have done on day one. These pages answer them in plain English.

What we are not

We are not loss adjusters, loss assessors, an insurer or a broker. We do not handle claims and cannot tell you whether your claim will be paid. For that, read your policy wording and speak to your insurer. Nothing on this site is financial or legal advice.

Where our facts come from

Industry figures are taken from the Association of British Insurers and other named sources, linked on the page where they appear. Case studies are jobs ADI has published on its own website, each linked to the original.

The photographs on this site are illustrative images created for it. They are not pictures of ADI's engineers, customers or jobs.

Getting something corrected

If you spot something out of date, ring us on 0333 567 2650 and ask for the pages to be reviewed.

Think you have a leak? Get it found before anyone starts lifting floors.

Tell your insurer, then ring ADI. Their engineers find hidden leaks with thermal imaging, acoustic listening and tracer gas, and write up what they found in a report your insurer and loss adjuster can use.

Call ADI0333 567 2650

Nationwide across England, Scotland and Wales. Lines open Monday to Friday, 7:30am to 6:30pm. What to have ready when you ring

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Call ADI0333 567 2650