Water leak guides for homeowners
Short, practical guides for the moment you realise water is going somewhere it should not. Each one ends with what to do next.
All guides
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Signs of a hidden leak
Damp patches, a meter that never stops, a boiler that keeps losing pressure, and the other clues that water is escaping somewhere you cannot see.
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What to do when you find a leak
The first hour: stopping the water, keeping safe, the photos your insurer will want, and who to ring in which order.
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High water bill? Check for a leak
How to test your meter in half an hour, who is responsible for which pipe, and why a leak on your supply pipe can cost you twice.
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Water coming through the ceiling
Where the water is most likely coming from, when a stained ceiling becomes dangerous, and what insurance tends to cover.
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Boiler losing pressure
If you are topping the boiler up every few days, the water is going somewhere. How to tell a boiler fault from a hidden heating leak.
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Leak under a concrete floor
Warm spots, lifting tiles and damp skirting boards. How leaks under a screed are found without digging up the whole floor.
Understanding the insurance side
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What is a loss adjuster?
Who they work for, what they check on a water damage claim, and how to prepare for the visit.
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How a water damage claim works
From the first phone call to settlement, step by step, with where leak detection fits.
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Trace and access cover
The part of your policy that can pay for the leak to be found and reached.
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Loss adjuster or loss assessor?
Two very different jobs with very similar names.